Privacy Policy
Thank you for choosing BRANDSOL MERCHANDISING LLP. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information you provide us with. By accessing our website or using our services, you consent to the practices described in this policy.
1. Information We Collect:
We may collect various types of information, including but not limited to:
Personal Information: This includes your name, contact information (email address, phone number, shipping address), and payment details when you make a purchase.
Transaction Information: We collect information about the products you purchase, payment method, order history, and other details related to your transactions with us.
Communication Information: If you communicate with us through emails, chats, or customer service channels, we may collect and store those communications.
Device and Usage Information: We collect information about how you interact with our website, such as your IP address, browser type, operating system, and browsing actions.
Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing preferences and patterns.
2. How We Use Your Information:
We may use your information for various purposes, including:
Order Fulfillment: To process and fulfill your orders, send order confirmations, shipping notifications, and manage returns.
Customer Support: To assist you with inquiries, provide customer support, and address any issues you may encounter.
Marketing and Promotions: To send you information about our products, promotions, and offers, if you've opted in to receive such communications.
Analytics and Improvement: To analyze trends, track website performance, and improve our services, based on user behavior and preferences.
Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our terms and conditions.
3. Information Sharing:
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:
Service Providers: We may share information with third-party service providers who assist us in delivering our services, such as payment processors, shipping partners, and IT support.
Legal Requirements: We may disclose information when required by law, to respond to legal processes, or to protect our rights and the safety of others.
4. Your Choices:
Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions provided in the communication.
Cookies: You can control cookies through your browser settings and opt to refuse or remove them.
5. Data Security:
We implement reasonable security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Children's Privacy:
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
7. Updates to this Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website.
8. Contact Us:
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at support@brandsol.com.
By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.